Two Colchester PCSOs went above and beyond to ensure the welfare of an elderly man and were praised by paramedics for their actions, which they were later told potentially saved his life.
Colchester based PCSOs Emma Wright and Sarah Hardy were on patrol on December 20th when they were called to a concern for welfare for an elderly man in his 90s.
His neighbours had contacted Essex Police as they were concerned that they hadn’t seen him and he wasn’t answering his door or phone.
Emma and Sarah were equipped with powers of entry if there is a concern for life and smashed a window at the rear of the property to gain entry.
The pair quickly found the man who had collapsed and was unable to get up.
While chatting to the man, Emma noticed that his mouth began to drop and she feared he was having a stroke. Sarah immediately called an ambulance and the pair relayed his condition back to paramedics.
Paramedics confirmed that the man had suffered a stroke and praised Emma and Sarah for their life saving actions.
He was taken to hospital where he currently remains under observation.
PCSO Emma Wright said: “We were at the right job at the right time and it’s all thanks to his concerned neighbours who see him on a daily basis and give him his morning paper.
“This resulted in us being sent to the man’s address, forcing entry and being with him when he needed help the most and needed medical attention. It was an emotional job with a happy ending.”
PCSO Sarah Hardy said: “If his neighbours hadn’t have been keeping an eye out for him this may have had a completely different outcome.
“There are neighbourhoods out there that don’t know the first name of their neighbour so how would they know if something isn’t right.
“We really need to keep an eye out for one another especially with our elderly ones. A thank you has already been given to the neighbours who contacted us however I would like to say another big thank you to them and I wish the man a speedy recovery.”
The main stroke symptoms can be remembered with the word F.A.S.T.:
- Face – the face may have dropped on one side, the person may not be able to smile, or their mouth or eye may have drooped.
- Arms – the person with suspected stroke may not be able to lift both arms and keep them there because of weakness or numbness in one arm.
- Speech – their speech may be slurred or garbled, or the person may not be able to talk at all despite appearing to be awake.
- Time – it’s time to dial 999 immediately if you notice any of these signs or symptoms.