B&Q issue urgent product recall notice


DIY store B&Q have issued an urgent product recall notice on two products which pose a potential fire risk urging customers who have purchased to return the items.

The items were on sale from September 2014 to November 2017.

A small number of these products have shown excessive heat build-up inside the plug, and in some circumstances, this could cause items in contact with them to ignite.

The two products are:

REMOTE CONTROL ON/OFF SET TWIN SET
Product barcode number: 5052931395033

REMOTE CONTROL ON/OFF SET TRIPLE SET
Product barcode number: 4895130705675

B&Q stated “There is a potential fire risk so if you, or someone you know, has bought one of these products, stop using it.”

The retailer has asked people to take the below steps immediately:

• switch it off at the wall

• remove the plug

• return it to your local B&Q store where we will fully refund you and answer any further questions you may have


B&Q urgent plug recall notice

To find your local store please visit https://www.diy.com/find-a-store

If you need any further information, please visit your local store or contact B&Q Customer Services on UK: 0300 303 4482 ROI: 1800 946 327. Lines open Monday to Friday 8.30am to 8.00pm, Saturday 9.00am to 5.00pm and Sunday 10.00am to 4.00pm

B&Q publish an updated product recall list on their website.


Leave a Reply

Your email address will not be published. Required fields are marked *