DIY store B&Q have issued an urgent product recall notice on two products which pose a potential fire risk urging customers who have purchased to return the items.
The items were on sale from September 2014 to November 2017.
A small number of these products have shown excessive heat build-up inside the plug, and in some circumstances, this could cause items in contact with them to ignite.
The two products are:
REMOTE CONTROL ON/OFF SET TWIN SET
Product barcode number: 5052931395033
REMOTE CONTROL ON/OFF SET TRIPLE SET
Product barcode number: 4895130705675
B&Q stated “There is a potential fire risk so if you, or someone you know, has bought one of these products, stop using it.”
The retailer has asked people to take the below steps immediately:
• switch it off at the wall
• remove the plug
• return it to your local B&Q store where we will fully refund you and answer any further questions you may have
To find your local store please visit https://www.diy.com/find-a-store
If you need any further information, please visit your local store or contact B&Q Customer Services on UK: 0300 303 4482 ROI: 1800 946 327. Lines open Monday to Friday 8.30am to 8.00pm, Saturday 9.00am to 5.00pm and Sunday 10.00am to 4.00pm
B&Q publish an updated product recall list on their website.