Review of taxi policy – first since 2007

COLCHESTER: Council officers have launched a public consultation as part of a review into the policy governing private hire and taxi vehicles in the town.

Setting the standards on how drivers and firms are expected to operate, the ‘Hackney Carriage and Private Hire Licensing Policy’ sees its first review since 2007.

Issues including public protection, safeguarding and vulnerable passengers are some of the items detailed in the policy.

Cllr. Mike Lilley, Portfolio Holder for Planning, Public Safety and Licensing, said: “Taxi firms play an important role in the borough and are a crucial part of our town’s transport network.

“It’s important that we work with local firms and regularly review the Council’s Hackney Carriage and Private Hire Licensing Policy to ensure our Policy reflects the changes in technology, the industry standard remains high and supports public safety.”

An updated policy to reflect technological advancements in the marketplace, including the use of booking apps, has been produced by Colchester Council and residents have the opportunity to comment on the policy proposals.

Cllr. Lilley added: “I would urge anyone who uses these services or works in the industry to take part in the consultation, as well as businesses, authorities and other organisations.”

A focus on passenger welfare has been said to be central the new revised policy, with mandatory safeguarding training proposed and environmental considerations including engine idling.

The policy has been published on the council’s website and can be found at

Anyone with an interest or involvement in the town’s hackney carriage and private hire trade is invited to send their comments, observations and representations to by October 21st.